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Senior Stakeholder Engagement Manager

Rockville, Maryland
Job Type
14 Jul 2022

Senior Stakeholder Engagement Manager is a strategic and implementing position, connecting with diverse stakeholders. S/he will lead key engagement sectors, interface with senior level USP Convention Member representatives, collaborate with colleagues across USP helping to build a connected Convention Membership community through strategic approaches, meaningful content and well-executed tactics that grow engagement and help inform and strengthen USP s public health mission.

Roles and Responsibilities

  • Lead engagement with one or more stakeholder sectors, building an engaged and connected community, primarily with professional associations and societies representing healthcare practitioners.
  • Serve as the engagement lead for healthcare practitioner professional organizations, supporting mission critical initiatives through strategic and effective engagement tactics with groups representing physicians, pharmacists, nurses, and other disciplines.
  • Develop a strategic plan that will build and sustain engagement with Convention members, that balances priorities, flexes to account for different objectives and engagement preferences, and evolves to meet shifting objectives.
  • Collaborate with colleagues and stakeholders to incorporate the right perspectives, knowledge and expertise into planning and implementation of engagement activities.
  • Conceptualize and implement engagement activities that include but are not limited to curating content, facilitating multi-stakeholder dialog, leading the development of co-created content, and planning in-person and virtual events.
  • Capture insights on Convention Membership and apply learnings to engagement approach and tactics.
  • Measure success of Convention Member engagement by setting objectives, identifying KPIs, tracking progress and adjusting appropriately.

Basic Qualifications

  • Bachelor s degree in relevant field.
  • Minimum of eight (8) years of experience in a relevant trade association or in public affairs role in industry or consulting.
  • Minimum of three (3) years of experience in strategic external relationship management.

Skills Sought

  • Experience working with healthcare practitioner professional associations and societies especially pharmacy related

Preferred Qualifications

  • Demonstrated application of engagement best practices in the health and science space.
  • Ability to successfully manage multiple projects at once while maintaining focus on outcomes.
  • Agility - comfortable with change, adapting to new processes, objectives or tactics.
  • Curiosity - desire to grow understanding of issues, of Convention Membership, of functions within USP.
  • Well-honed organizational, interpersonal, communication, negotiation, and listening skills.
  • Strength in collaboration and ability to influence and inspire in a matrixed organization.
  • Strong writing skills for a variety of audiences.

Supervisory Responsibilities



USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

The following COVID-19 provisions will apply to selected candidate(s) hired:

As a condition of employment with United States Pharmacopeial Convention s (USP) duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after July 1st, 2021 are required to be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

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  • Job Reference: 658133468-2
  • Date Posted: 14 July 2022
  • Recruiter: United States Pharmacopeia
  • Location: Rockville, Maryland
  • Salary: On Application
  • Job Type: Permanent