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Sr. Manager, BI

Location
Stamford, Connecticut
Job Type
Permanent
Posted
14 Jul 2022
JOB SUMMARY

This position is responsible for managing a program of business unit-focused initiatives designed to help business partners drive value from information. Responsible for managing the relationship between the Business Intelligence Group (BI) and a key business unit, the role will contribute to Charters success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group. This position manages a small team of analysts and developers who empower business leaders with concise, high-quality information, helping them leverage it to identify and address business opportunities and threats.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Provide expert advice and education in the usage and interpretation of business data relevant to the business unit

Communicate data nuances and insights to all levels of the company in a clear and concise manner

Provide leadership in defining business-critical metrics and analyses that drives the business forward

Develop analytic standards for measuring performance within the business unit, leading teams to consensus around analytic approaches and development of reporting priorities across key initiatives

Ensure a consistent and efficient set of information and metrics permeates all levels of the supported business unit across the enterprise

Instill best practices across the company using Business Intelligence tools and philosophies from front-line employee to executive leadership

Ensure that the Business Intelligence architecture evolves to continue to provide fact-based decision making, sophisticated ad hoc capabilities, and fresh insight into the performance of the business unit

Monitor and manage requests from the business to the Business Intelligence Group

Query data to provide information requested by business users

Present data in a fashion that is easy to understand with proper documentation for successful user adoption

Create metadata dictionaries of new facts and summaries

Complete status updates on critical initiatives in a timely manner

Manage the delivery of critical projects through scope/requirement setting, working with the development team to provide information requested, conducting user acceptance testing and packaging the final product for end-user adoption

Maintain a roadmap of the functional area managed with a clear understanding of deliverable and associated deadlines

Consolidate redundant reporting and ensure that information is used consistently and efficiently across the business unit

Perform other duties as requested

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Exceptionally strong written and verbal communication skills

Prior experience and passion for leveraging data to drive significant business impact

Ability to speak to large groups with advanced presentation skills

Ability to perform critical thinking in the area of data analysis and process

Proven leadership and ability to coach and develop a team

Possess the intellectual curiosity to work through ambiguity

Ability to prioritize and organize effectively and manage multiple projects/assignments

Proven ability to perform effectively in a fast-paced environment

Proficiency in Microsoft Excel & Access required

VBA preferred but not required

Must have a strong command of database concepts and exceptional SQL skills

Experience working with one or many BI platforms

Required Education

Bachelors degree or foreign equivalent in Information Technology or business related field, or equivalent experience

Required Related Work Experience and Number of Years

IT experience in the areas of Data Warehousing and Business Intelligence - 10+

Experience providing data integration solutions in large-scale enterprise environments primarily using MPP databases such as Teradata - 7+

Experience in developing automated frameworks, templates and design patterns supervisory experience with experience managing multiple teams consisting of employees and contractors - 5+

Experience as a ETL developer, QA Engineer, Build Engineer, or other role involving daily interaction with development practices - 5+

Experience involving daily interaction with software development practices - 3+

Experience with Cable TV, Internet, and/or Phone products & services or other related industry experience is a plus

WORKING CONDITIONS

Office environment

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Details

  • Job Reference: 658160278-2
  • Date Posted: 14 July 2022
  • Recruiter: Spectrum
  • Location: Stamford, Connecticut
  • Salary: On Application
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent